Supply Chain Security Rollout

Problem: Developers pulling dependencies directly from the internet.
Solution: Redirect npm/pip/yarn/Homebrew to Artifactory using scripts + policies.
Impact: Hardened supply chain; reduced risk of malicious packages.

TVM Automation Pipeline

Problem: Too many vulnerabilities, no workflow.
Solution: Automated workflows and SLA-based ticketing.
Impact: Clear ownership + improved remediation rate.

USB Exception Workflow

Problem: Manual USB approval process.
Solution: Automated flow in Tines linking serial → host → CrowdStrike group.
Impact: Faster approvals + standardized audit trail.

IT Support Bar

Problem:

Inconsistent and fragmented walk-up IT support across SF, New York, London, and Singapore, leading to unclear workflows, variable employee experience, and operational inefficiencies.
Solution:

Designed and launched a standardized, globally consistent IT Bar model — including layout, signage, service workflows, and device-handling processes — tailored to each office while maintaining a unified experience.

Impact:

Improved employee satisfaction, reduced support friction, and created a repeatable, scalable support model that delivers fast, approachable, and reliable walk-up IT service worldwide.

Asset Panda Creates Waves at Global Fintech Company Ripple

Success Story